Our Privacy Commitment to You
REMEMBER ! WE DO NOT SELL OR PROVIDE YOUR PERSONAL CONTACT INFORMATION TO ANYONE ELSE.
Your privacy matters to us. We do not sell our customer lists or offer any of your personal or financial information to others.
What Information Do We Collect and How is it Used?
We collect two types of information: personal information and non-personal information. With your consent we may use your personal information for a number of different purposes, for example to:
fulfill requests for products or information;
provide customer services;
offer new products and services;
measure and improve the effectiveness of our Web Sites or our marketing endeavors; and
tailor our online offerings to your preferences.
We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes. Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, or information that you requested. For example, we can only offer you a credit card if you have provided us with personal information and certain financial information. Non-personal information does not identify you as an individual. For example, we may use your zip or postal code to assist us with planning a catalogue distribution.
Your Implied Consent
In some cases, your consent is implied if we ask you to provide personal or financial information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number on the Order Form.
Your Express Consent
In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to “opt out” of having your information used for this purpose. For example, you may be invited to participate in a rebate or special discount program, or you may choose to receive our Newsletter.
Withdrawing Your Consent
If you have “opted in” or subscribed to one of emails or our mailing lists, we will always provide you the opportunity to “opt out” or unsubscribe. For example, each promotional email we send you will tell you how to decline further e-mail.
Information We Might Collect from You
Listed here are some examples of the ways that we collect information about you and how we use it.
When you purchase a product, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request.
Our Web Site
While using our Web Site and the Order Form, you may be asked to voluntarily provide certain personal information (such as your name, email address, home or office postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Site. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Site and you will not be able to engage in transactions through the Web Site
We may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or new products we believe will interest you.
Information We Collect Automatically
Like many other Web sites, we automatically collect certain non-personal information regarding Web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site.
This non-personal information is used for Web Site and system administration purposes and to improve the Web Site. We do not sell your information to anyone!
The Web Site uses “cookies”, a technology that installs a small amount of information on a Web Site user’s computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your billing information every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site.
Disclosure to Service Providers
Tools for Life Corporation may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers and delivery services. To reduce the risk of fraud or misuse of personal information, we may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.
If you have any concerns or questions about the security of your personal information, please contact us.